FAQs

FAQs

  • Do you accept my health insurance plan?

    Please refer to our Insurance page to review a list of accepted insurance providers.

  • Are you accepting new patients?

    Yes, We are excited that you have chosen us for your medical care. Your comfort and convenience are our priority, and we strive to make every visit to our office a positive experience. To help you get acquainted with our office and first visit procedures, we have included helpful information on this page.

    What to Expect

    A pleasant, comfortable first visit builds trust and helps put you at ease during future visits. We want you to enjoy getting to know our providers and staff, so we work hard to establish this bond during every appointment to our office. During your initial appointment, we will explain everything in detail and answer any questions you may have.

    We look forward to meeting you and you and providing the quality, comprehensive medical care you expect and deserve.

  • How do I make an appointment?

    To make an appointment please call our office. To ensure the best use of time, for both our providers and patients, our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time or fillout online. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us 48 hours so we can offer that time to someone else.

    Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation.

  • How do I obtain a prescription refill?

    Please call our office and we will send a message to the provider to send a refill Must have been see in office within 6 months, providers discrestion may needed appointment for refill. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least five days for refill approval. 

  • What days are you open?

    Our office is open Monday through Wedensday and Fridays, appointments only. We Are closed on Thursday currently. Starting in July 2026 we will be opening on Thurdays & Saturdays to add 6 days a week. Please call and book ahead as we book out at least a month. Thank you!

  • When will I receive lab or test results?

    You will receive a call with any lab/biopsy results that require urgent attention. Other abnormal lab/biopsy results will be addressed promptly by the provider or medical staff. Normal lab/biopsy results may not be called do to the amount of calls, patients are always welcomed to call the office at least 5 days after lab/biopsy were done..

  • Do we offer Cosmetics Services

    Yes, Please call for pricing.

    • ​IPL

    • Vein Sclerotherapy

    • Removal of skin tags

    • Fillers

    • Microneedling

    • Botox

    • Cryo

    • Laser

    • ​Ask about more services

     

  • What Surgery/Procedure do we do in office?

    Curettage and Electrodesiccation

    In this treatment, the doctor first injects a medicine to numb the area. Then the skin tumor is removed by scraping it with a long, thin instrument with a sharp looped edge on one end (called a curette). The area is then treated with an electric needle (electrode) to destroy any remaining cancer cells. This process is often repeated once or twice during the same office visit. Curettage and electrodesiccation is a good treatment for superficial (confined to the top layer of skin) basal cell and squamous cell cancers, as well as some pre-cancerous skin tumors.

    Mohs Surgery

    Mohs surgery (also known as Mohs micrographic surgery, or MMS) is sometimes used when there is a high risk the skin cancer will come back after treatment, when the extent of the skin cancer is not known, or when the goal is to save as much healthy skin as possible, such as with cancers near the eye or other critical areas such as the central part of the face, the ears, or fingers.

    Shave Biopsy

    For a shave biopsy procedure, the doctor first injects a medicine to numb the area. Then the top layers of the skin are shaved off with a small surgical blade. Bleeding from the biopsy site is then stopped by applying an ointment, a chemical that stops bleeding, or a small electrical current to cauterize the wound.

    Punch Biopsy

    For a punch biopsy, the doctor first injects a medicine to numb the area. Then a tool that looks like a tiny round cookie cutter is used to remove a deep sample of skin. The doctor rotates the punch biopsy tool on the skin until it cuts through all the layers of the skin. The sample is then removed, and the edges of the biopsy site are often stitched together.

    Standard Local Excision

    To examine a tumor that might have grown into the deeper layers of the skin, the doctor may use an excisional biopsy, which might also be referred to as a local excision. For this type of biopsy, the doctor first injects a medicine to numb the area. Then a surgical knife (scalpel) is used to cut through the full thickness of skin. A wedge or sliver of skin that includes the entire tumor is then removed, and the edges of the wound are typically stitched together.

    Atypical mole excision 

    Is a medical procedure to surgically remove an unusual or irregular mole to prevent potential progression to melanoma and allow for microscopic examination.